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ABOUT COMMUNITYAMERICA

Company Facts

Name: CommunityAmerica Credit Union
Founded: 1940 as TWA Club Credit Union
Financials: Assets of $1.8 billion as of 12/31/2009
Employees: 476 as of 12/31/2009
Membership: Approximately 186,500 nationwide as of 12/31/2009


Locations:

  • Corporate headquarters in Lenexa, KS
  • 29 branches in the Kansas City area
  • One branch in St. Louis, MO
  • Two branches in Topeka, KS
  • Networked to 25,000 automated teller machines nationwide
  • 24-hour online and telephone banking

Products: A full suite of financial products for individuals and businesses, including checking, savings, loans, credit cards, investments, insurance and financial planning. Federally insured by the National Credit Union Administration; chartered as a credit union in Missouri

Divisions:

 Administration
The Administration Division consists of many departments including Human Resources and
Corporate Communication.

Operations & Sales
The Retail Branches are responsible for delivering high quality member service to our members. The Contact Center provides information to our members through inbound and outbound phone contact. Other departments include: Lending and Marketing

Finance
The Finance Division manages all accounting activities of the Credit Union, as well as analyzing
financial data.

Information Services
The Information Services Division is responsible for the programming and implementation environment
of the Credit Union and managing technology projects for the Credit Union.

Mortgage Services
TruHome Solutions, LLC is responsible for the mortgage servicing business, which helps CommunityAmerica Credit Union improve overall customer service for members.